Sticks & Stitches Customer Service

Shipping of Your Order

  1. Most product orders are shipped within 1 - 3 business days.  Online orders for made-to-order items including all curtains and valances, larger table runners and place mats we try to ship within 7 to 10 business days.
  2. Orders placed on a weekend will receive an order confirmation email, and your order will be processed on Monday morning. Most orders placed on weekends will ship on the next business day.
  3. Custom orders are accepted and done on a first come first serve basis and usually they will ship within 4 to 6 weeks, depending on our work volume.
  4. We only ship to US patron and US addresses.
  5. We ship via United Parcel Service (UPS). Below there is a map showing the transit standards for UPS Ground.
UPS Delivery Stands Map for Ground Shipments